ConnectLinx, LLC ("ConnectLinx," "we," "us," or "our") respects your privacy. This Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
Account Information. When you register, we collect your name, email address, phone number, brokerage or company name, and license information where applicable.
Listing Data. We collect property details, photos, pricing, and related information you enter to create and manage listings on the platform.
Payment Information. Billing is processed by Square. ConnectLinx does not store your full card number — Square retains payment data in accordance with their own privacy policy.
Usage Data. We may collect information about how you interact with the platform, including pages visited, features used, browser type, and IP address.
Communications. If you contact us via our contact form or email, we retain that correspondence to respond to your inquiry and improve our service.
How We Use Your Information
To operate, maintain, and improve the ConnectLinx platform and Services
To process your subscription payments and manage your account
To syndicate your listings to our listing partners as part of the core service
To send service-related communications such as billing notices, account alerts, and platform updates
To comply with applicable law, respond to legal process, and enforce our Terms of Service
To detect fraud, prevent abuse, and protect the security of our platform and users
How We Share Your Information
Syndication Partners. Listing data (property details, photos, pricing, agent contact information) is shared with our listing partners as part of the core service. This is how your listings reach prospective tenants and buyers.
Square. Payment and billing data is handled by Square. ConnectLinx does not receive or store your full card details.
Legal Requirements. We may disclose information when required by law, court order, or to protect the rights and safety of ConnectLinx, our users, or the public.
Business Transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Cookies & Tracking
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is used. You may adjust cookie settings through your browser preferences. Disabling cookies may affect certain platform functionality.
SMS & Text Messaging
If you provide your mobile number through a property inquiry, a contact form, or directly to a ConnectLinx agent, you may receive SMS text messages from ConnectLinx and your assigned agent regarding your inquiry, property showings, appointment confirmations and reminders, and related updates. Message frequency varies. Message and data rates may apply.
Consent. SMS consent is obtained directly from you and is not a condition of any purchase. We do not sell or share your mobile number or your SMS opt-in information with third parties or affiliates for their own marketing purposes.
Opt-Out. You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance, or contact us using the details below.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure. ConnectLinx is not responsible for disclosures caused by hardware failures or events outside our reasonable control.
Children's Privacy
ConnectLinx is a professional real estate platform. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us information, please contact us and we will promptly delete it.
Your Rights
Access & Correction. You may access, correct, or update your account information at any time via Account Settings.
Deletion. You may request deletion of your account and associated data by contacting our support team. Some information may be retained as required by law.
Opt-Out. You may opt out of non-essential communications by updating your notification preferences in Account Settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on our website with an updated effective date. Continued use of the Services after changes are posted constitutes your acceptance of the revised Policy.